Lane sells them under your name, then works the night with your team. Check-ins land live in the backoffice, and the door keeps letting people in when the wifi gives up.
Ticketing and check-in for concerts, festivals, conferences and theatres.
Buyers see your name on the storefront, and their details stay in your list. Export orders and attendees whenever you like.
Staff check tickets against a list kept on their phones, so losing signal doesn’t hold up the queue. Everything syncs when the connection comes back.
Everyone reads the same live numbers in the backoffice, so nobody has to radio the door for a head count.
The plot
Tickets sell online, people come in at the door, the bar pours and the production office keeps an eye on all of it. Switch the venue wifi off and see what the door does.
Plot · Summer NightsSample event
The box office sells online. Every attendee’s phone holds the Event Hub. Lane Staff scans at the door and the bar, and the production office runs it all in Lane Backoffice. The door, the bar and the cloakroom report to the office, and the door keeps working offline.
Who does what
Each position on the plot, and the app it runs on.
Sample event
1Box office
Buyers pay by card, MB WAY or Multibanco and sign in with a code, so nobody has to create a password.
Summer Nights
Sat 11 Jul · 21:00 · Main Hall
Tickets
General admission
Standing · all night
VIPEarly bird
Seated balcony · early entry
2 tickets
€60
2Attendees’ phones
Event Hub
The Event Hub is a small app for your event. Attendees add it to their home screen; it holds their ticket and keeps working without signal.
Summer Nights
Sat 11 Jul·Main Hall
8F3K-2QX7
Your entry code
Show this at the entrance.
Your Ticket
General admission
Ana Silva
Drink tokens2 of 2 left
Now
Sofia Lago
Main stage·ends in 25 min
3Production office
One backoffice for the whole team: set the event up, shape the programme, invite guests and staff, then watch it run.
Summer Nights
Event dashboard
Tickets sold
1880
Admitted tonight
1612
Inside now
1204 / 2,000
60% of the limit
Arrivals
Per minuteLive activity
LiveMarta Sousa bought 2× General admission
10s agoRui Costa checked in at Door A
8s agoBeatriz Lopes checked in at Door A
5s agoAna Silva checked in at Door A
just now4Doors and bars
Staff sign in on any phone with the event’s 8‑digit code. Every scan says what to do, and the list lives on the device, so the door keeps admitting when the signal drops.
Valid Pass
Ana Silva
General admission
Scan Next
Mariana Carvalho
Bar
Drink tokens
2 left
Cancel
General notes
English, Portuguese, Spanish and French, on your pages and in your attendees’ emails.
By card, MB WAY or Multibanco.
They go through Moloni.
Export attendees, orders and check‑ins whenever you need them.
The door keeps admitting from the list on each phone, and the scans sync when it’s back. The bar and the cloakroom wait for the connection.
On any phone, with the event’s 8‑digit code.
Advance contact
A few lines are enough. Someone from the Lane team will get back to you.
We only use these details to answer you.
Pedro Varela on the Lane team reads what you send and replies by email, usually with a few questions and a time to talk.
